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A Step-by-Step Guide to Stairlift Installation & Maintenance

Table of Contents

For seniors and people with mobility issues, a stairlift can be life-changing. They help with moving to different floors safely and independently, whilst reducing the risk of falls and increasing confidence in a home. Stairlifts are designed to fit onto staircases, allowing users to sit comfortably while being carried up or down. This simple addition can help people stay in their homes longer, maintaining their quality of life and avoiding the need for costly and disruptive home moves.

Step One: Assessing The Different Types Of Stairlifts

There are several types of stairlifts available, each designed to suit different home layouts and personal needs. Understanding these options can help you make the right choice. Straight stairlifts are designed for staircases that run straight without any bends or corners. These are generally quicker and cheaper to install, making them a popular choice for homes with simple stair layouts. Curved stairlifts are custom-built to fit staircases with curves, landings, or unusual shapes. While they take longer to design and install due to the customisation required, they are ideal for homes with more complex staircases.

Step lifts on the other hand are platform lifts used for shorter distances, such as a few steps leading up to a front door. These are especially useful for people who use wheelchairs or for those who have difficulty stepping up even small heights. Each type of stairlift is designed to improve accessibility in your home, and the right choice will depend on the layout of your stairs and your individual mobility needs.

starla curve

Step Two: Choosing The Right Stairlift

When selecting a stairlift, several key factors need to be considered. First, the stair configuration is important. If your staircase is straight, a straight stairlift will be more affordable and easier to install. For curved or more complex staircases, a curved stairlift will be necessary, although it will come at a higher cost. Next, think about the weight capacity. It’s important to ensure the stairlift can support weight comfortably, as stairlifts come with different weight limits.

Your personal needs should also be a top priority. Consider what features would make you the most comfortable. For instance, would you benefit from a wider seat, a swivel seat, or simple, easy-to-use controls? Think about whether standing or sitting would be more comfortable when using the stairlift. Finally, consider your budget. Stairlifts vary widely in price. Curved stairlifts tend to be more expensive than straight ones due to the custom fitting required. Additional features can also increase the cost, so it’s important to strike a balance between what you need and what you can afford.

Taking the time to assess your staircase, personal needs, and budget will help you choose a stairlift that fits seamlessly into your daily life.

Step Three: Selecting A Stairlift Supplier

Once you’ve decided on the type of stairlift that best suits your home, the next step is finding a reliable supplier. Not all suppliers offer the same quality of service, so it’s important to know what to look for. Experience is crucial. Opt for a company with a strong track record in the stairlift industry. An experienced supplier will be more knowledgeable about different types of staircases and can offer better advice on the best solution for your home. Good customer support is also essential. Ensure the supplier provides excellent service from the initial consultation through to after-sales support. This ensures you will have help and guidance throughout the process.

A solid warranty is another key consideration. A good warranty will cover the stairlift in case anything goes wrong, giving you peace of mind. Check how long the warranty lasts and what it covers before making a decision. Finally, make sure the supplier offers comprehensive after-sales services. Regular maintenance and repairs are part of owning a stairlift, so it’s important to choose a supplier who can provide ongoing services and respond quickly if repairs are needed.

By choosing a reliable supplier with experience, great customer service, and a good warranty, you’ll ensure a smooth and stress-free experience when installing your stairlift.

a platform lift going up some stairs

Quick Tip: Questions to Ask

supplier and fitter so you understand better, and put your mind at ease:

  • How long have you been installing stairlifts?
  • What kind of after-sales support do you offer?
  • Can you show me customer reviews or references?
  • What does the warranty cover, and how long is it valid?
  • Do you offer a free consultation and home assessment?

At Dolphin Stairlifts, we’re open to any and all questions to give out customers peace of mind.

Step Four: The Stairlift Installation Process

Stairlift installation is usually straightforward, but it’s helpful to know what to expect:

Preparation

First, we will visit your home to measure your staircase and assess any specific needs after the initial consultation. This helps us recommend the right stairlift and provide a precise quote.

Measurements

Accurate measurements ensure the stairlift fits perfectly, especially if you need a curved model. We’ll note down the dimensions of your stairs and any potential obstacles.

Fitting

The fitting process involves attaching the stairlift track to your stairs, not the wall, so there’s minimal disruption. Most straight stairlifts can be installed within a few hours, while curved stairlifts may take longer.

Timelines

For a straight stairlift, the process from ordering to installation is typically quick, usually taking one to two weeks. Curved stairlifts, due to their custom design, may take several weeks.

Disruption to your daily routine should be minimal, and we will work quickly to ensure you can use your new stairlift as soon as possible.

starla straight

Step Five: Maintenance & Servicing

Regular maintenance is key to keeping your stairlift running smoothly and safely. Like any piece of equipment, stairlifts need to be checked over time to ensure all parts are functioning well.

Servicing Frequency: stairlift should be serviced at least once a year. If the stairlift is used heavily, more frequent servicing may be required.

What’s Involved: A service typically includes checking the battery, the track, the motor, and the seat mechanisms. The engineer will clean and lubricate the parts and test the stairlift’s performance.

By keeping up with regular maintenance, you can extend the life of your stairlift and avoid costly repairs.

Step Six: Troubleshooting & Repairs

Stairlifts are generally reliable, but issues can arise. Here are some common problems and what to do:

Stairlift Won’t Move: Check that the stairlift is plugged in and the batteries are charged. Sometimes, a simple reset will fix the issue.

Strange Noises: If your stairlift makes unusual sounds, it could be a sign of wear and tear. Contact your supplier to have it checked before it worsens.

Seat Won’t Swivel: Ensure there’s no obstruction and check if the swivel mechanism is locked. If it still doesn’t work, a technician will need to fix it.

When repairs are needed, contact your supplier. They should send out a technician to fix the problem promptly. Most issues are covered by warranty if the stairlift is still within the covered period.

Additional Notes: Cost Considerations

Stairlifts come with various costs, so it’s important to budget for:

Purchase Price: A straight stairlift usually costs between £2,000 and £3,500, while curved models can range from £5,000 to £7,500. Prices will depend on the model, brand, and features.

  1. Installation: Installation costs are often included in the price of the stairlift, but be sure to clarify this with your supplier.
  2. Maintenance and Servicing: Annual servicing costs range from £100 to £200, depending on the provider. Budget for these costs to keep your stairlift in good condition.
  3. Repairs: If your stairlift is out of warranty, repairs can cost anywhere from £150 to £500, depending on the issue.

While stairlifts are a significant investment, they are a valuable addition to your home, ensuring comfort, independence, and safety.

With the right planning, choosing, installing, and maintaining a stairlift can be a smooth process. By following this guide, you’ll be well-prepared to find the right solution for your needs and enjoy the increased freedom a stairlift brings to your life.

Get In Touch With Dolphin Stairlifts For Supply & Installation Services

If you’re looking for a brand new stairlift installation, then get in touch with Dolphin Stairlifts today. We’ve got a wide selection of quality products for you to choose from with a talented team dedicated to providing high end installs that stand the test of time. Give us a call today to find out more.

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